West Metro Renovations saved me a ton of money. My insurance company was squeezing me to replace my roof, and was not going to pay for it. I called West Metro on the recommendation of some co-workers. I was planning on paying out of pocket, at a cost of over $10,000. Todd went on the roof and found storm damage. He worked with the insurance company, and to make a long story short, the insurance company is now covering my new roof. I’m getting new siding as well. It is all due to Todd and Nelson, they could have easily just taken my money, but they went the extra mile to work directly with my insurance company and really helped me out. In addition they are just really nice guys, a pleasure to work with. I will definitely be calling West Metro again. -Roger Olson Eden Prairie, Minnesota
Nelson's company has been remodeling my lower level since November. The scope of the project has been expanded two times because of the level of quality and craftsmanship. Not only does he deliver quality work, he also delivers it on time – a rare trait in the contracting industry. As an entrepreneur myself, I'm always analyzing how others go about their business. I found the professionalism in Nelson's attitude refreshing. I highly recommend him for inclusion in the Bearpath Resident Recommended Contractor List. -K Ben Taylor Eden Prairie, Minnesota
West Metro is completely renovating our 70s built split level with a whole house remodel and design. Nelson is great to work with, and always has great people on the job. We really appreciate that he’s very knowledgeable and 1) lets us know what all our options are and 2) helps guide us toward good choices. That has been a big help to us. We also appreciate that there are never any questions about cost, and he keeps us totally up to date on costs and budget. -Rick Everitt Minnetonka, Minnesota
The first time I met Nelson to discuss my remodeling project, his overall approach gave me the confidence that he and his team would do a great job. I was so confident that I left for Prague the day he started the work — and I was not sorry. As we worked through the many details and decisions that come up during a large remodeling project, Nelson made sure he understood my desired outcome and worked hard to make it happen, or suggested options that might result in a better outcome than I had considered. He very quickly came to know my tastes and tolerances. He was amazingly accommodating and went the extra mile in getting the job done correctly and well. -Barbara Senness, City Planner for Plymouth MN. Golden Valley, Minnesota
The following Ratings & Reviews have been provided by previous customers who have had work performed by West Metro Remodeling.
Rating Criteria: Quality, Customer Service, Value For dollar invested on a 1 to 5 basis 5 being the best.
On 08/10/11 we received a 5.0
Review by Bob S. in Chanhassen, MNProject: Repair an Asphalt Shingle RoofComments: Great job!
On 08/02/11 we received a 5.0
Review by Jason B. in Maple Grove, MNProject: Repair a Deck or PorchComments: Excellent service with very, very reasonable prices.
On 07/23/11 we received a 4.83
Review by Lynn M. in Minnetonka, MNProject: Clean and Seal Decks, Fences, Patios, Drives, or PorchesComments: excellent work; good customer service
On 11/13/10 we received a 5.0
Review by a a client in Eden Prairie, MNProject: Repair or Partially Replace Wood or Fiber-Cement SidingComments: Nelson Odt did a great job repairing our chimney chase . His can-do attitude and construction experience go the job done expertly and for a reasonable price. We would gladly recommend Nelson.
On 11/04/10 we received a 5.0
Review by Liz H. in Minneapolis, MNProject: Repair a Flat, Foam or Single Ply RoofComments: Our roof was damaged by a hail storm and the insurance company initially only covered a small portion. Nelson and Scott helped me work with the insurance company and adjuster to accurately assess the damage and reimburse the total expense of a new roof. They did the job in a little over a day and their crew cleaned up after.
On 07/06/10 we received a 5.0
Review by Mike P. in Minnetonka, MNProject: Repair or Partially Replace Wood or Fiber-Cement SidingComments: Very responsive bid and effort to walk through our proposed project. Everything was completed on-time and on-budget. Very pleasant and flexible when scheduling and no mess at all on worksite.
On 06/23/10 we received a 5.0
Review by Bob R. in Chanhassen, MNProject: Clean and Seal Decks, Fences, Patios, Drives, or PorchesComments: He did an exceptional job! He employed an additional phase of totally sanding down my deck (took a day and a half) before he cleaned and stained it. The other two contractors did not propose this level of effort. He actually rolled the clock back 15 years on my 18 year old deck!
On 05/28/10 we received a 5.0
Review by Kaiva L. in Victoria, MNProject: Clean and Seal Decks, Fences, Patios, Drives, or PorchesComments: My husband and I were more than impressed with the professionalism and high quality of work completed by Nelson Alexander, Ltd. In the past we have used other people to restain/paint our deck, and the comparison to Nelson Alexander is overwhelming. Their knowledge of the job, skill, attention to detail, prep work and clean up, and the final results are all outstanding. We highly recommend Nelson Alexander.
On 05/24/10 we received a 5.0
Review by Bob W. in Wayzata, MNProject: Clean and Seal Decks, Fences, Patios, Drives, or PorchesComments: made the deck look new again.
On 10/16/07 we received a 4.0
Review by a a client in Victoria, MNProject: Brick or Stone Fireplace - InstallComments: Nelson couldn't meet my timeliness but he provide great customer service and did check in with me.
On 08/28/07 we received a 4.29
Review by a client in Eden Prairie, MNProject: Carpentry Framing - RepairComments: We discovered a problem with wood rot while having our patio redone. We needed someone to determine the extend of the damage and correct it quickly so our patio contractors could stay on schedule. Nelson Alexander responded quickly coming out the same day to inspect the problem and provided a carpenter to correct the problem that evening. Happy with the work he did.
On 08/20/07 we received a 4.29
Review by a client in Eden Prairie, MNProject: Window Frame - RepairComments: Job well do on time. Excellent carpentry skills
On 07/18/07 we received a 4.5
Review by a client in Plymouth, MNProject: Exterior Surfaces - Power washingComments: Good workmanship, good follow through and response to questions.
05/19/07 we received a 5.0
Review by a client in Oak Grove, MNProject: Exterior Surfaces - Power washingComments: Very responsive and helpful at a reasonable price
On 05/03/07 we received a 5.0
Review by a client in Richfield, MNProject: Exterior Surfaces - Power washingComments: Very Good
On 05/01/07 we received a 5.0
Review by Neighbor in Minneapolis, MNProject: Exterior Surfaces - Power washingComments: Quick turnaround, and they did a great job. Please let me know what other services you offer. Thank you!
On 01/03/03 we received a 4.29
Review by a client in Eden Prairie, MNProject: Bathroom - RemodelComments: It took the contractor a double shot to get the job done correctly and sometimes the followup was not as timely as it should have been. Overall though we were very pleased with the job and the professionalism of the crew. We enjoyed working with them and will use them again in the future.
On 12/04/02 we received a 4.29
Review by a client in St. Louis Park, MNProject: Doors (Exterior) - Install or ReplaceComments: Accommodating, efficient use of time, very knowledgable.